How to Fix “This account is not allowed to use WhatsApp” Error

How to Fix “This account is not allowed to use WhatsApp” Error

Do you get the annoying “This account is not allowed to use WhatsApp” error? Don’t be concerned; you’re not alone. WhatsApp is a popular messaging platform, but it, like any other app, may face problems. We will go into every aspect of this problem while providing you with practical methods to get your WhatsApp account back and operating smoothly.

Fix “This account is not allowed to use WhatsApp" Error

Understanding the Error “This account is not allowed to use WhatsApp”

Before we start fixing problems, we need to know what this error message indicates. This error means that there is a problem with your WhatsApp account that prevents you from using it. It can appear for a variety of reasons, from minor errors to more significant infractions of WhatsApp’s regulations.

Common Causes of the Error

To successfully address the error, you must first determine the root cause. Here are some of the most prevalent causes of the “This account is not allowed to use WhatsApp” error:

  • Violation of WhatsApp Policies: WhatsApp had strict rules regarding the use of its platform. If you break these rules, your account will be suspended, which will result in this error.
  • Unusual Activity: Suspicious or unusual activity on your WhatsApp account, such as sending a high volume of messages or adding too many contacts in a short period, can trigger this error.
  • Outdated App: Using an outdated version of the WhatsApp app might cause compatibility difficulties and errors like this one.
  • Phone Number Issues: This problem might be caused by issues with your phone number, such as changing it without updating your WhatsApp account.
  • Account Suspension: In some situations, WhatsApp might suspend your account for violating its terms of service, and this error message appears while the suspension is in result.

Solving the Error on Android Devices

If you’re encountering the “This account is not allowed to use WhatsApp” error on an Android device, there are specific steps you can take to address it. Let’s explore these steps:

1. Clear WhatsApp Cache and Data:

  • Go to your device’s settings.
  • Select “Apps” or “Application Manager.”
  • Find and tap on “WhatsApp.”
  • Click on “Storage.”
  • Tap “Clear Cache” and “Clear Data.”
  • Restart your device and open WhatsApp again.

Clearing the cache and data can resolve issues related to corrupted files or settings

2. Uninstall and Reinstall WhatsApp:

  1. Go to your device’s settings.
  2. Select “Apps” or “Application Manager.”
  3. Find and tap on “WhatsApp.”
  4. Click “Uninstall.”
  5. Visit the Google Play Store, search for WhatsApp, and reinstall it.
  6. Reinstalling WhatsApp can replace any corrupted app files that might be causing the error.

3. Checking for App Updates

Using an outdated version of WhatsApp can lead to compatibility problems and errors. To ensure you have the latest version of WhatsApp installed on your device, follow these steps:

  1. Go to your device’s app store (Google Play Store for Android or App Store for iOS).
  2. Search for “WhatsApp.”
  3. If an update is available, tap the “Update” button.

Updating the app can fix known bugs and improve its performance, potentially resolving the error.

4. Change your Mobile Number

When you are permanently banned from WhatsApp, you will not be allowed to use your previous cell number again. To avoid the previous ban, you must register for a new WhatsApp account with a new number.

5. Contacting WhatsApp Support

If you believe your account was suspended unfairly or you’ve rectified the issue that led to the suspension, you can contact WhatsApp support for assistance. Here’s how:

  1. Open WhatsApp.
  2. Go to “Settings.”
  3. Tap on “Help.”
  4. Select “Contact Us.”

Explain your situation and provide any necessary details. WhatsApp support will review your case and guide you on the next steps to reinstate your account.

Tips for Avoiding Future Errors

Now that you’ve handled the “This account is not allowed to use WhatsApp” error, here are some pointers to help you prevent it in the future:

  • Keep Up to Date: Read WhatsApp’s terms of service and community rules so that you’re using the app responsibly.
  • Update Your App: Update WhatsApp on a regular basis so it can benefit from bug fixes and better security.
  • Use WhatsApp responsibly: Avoid sending spam, harassing others, or using the app for illicit purposes.
  • Use Official Versions: Using unauthorised or modified versions of WhatsApp can result in account suspensions.

By following these instructions, you can keep up a seamless WhatsApp experience.


The “This account is not allowed to use WhatsApp” error might be aggravating, but with the appropriate methods, you can resolve it and continue using WhatsApp. To ensure a safe and trouble-free experience, stay up to date on WhatsApp’s policies, keep your app updated, and use the platform responsibly.

Explore our website for more educational articles and expert assistance. Please contact us if you have any special questions or require personalized support. When used correctly, WhatsApp can be a fantastic communication tool, and we’re here to help you get the most out of it.

Frequently Asked Questions (FAQs)

Now, let’s go over some often asked questions about the “This account is not allowed to use WhatsApp” error:

What does the error “This account is not allowed to use WhatsApp” mean?

This error means that there is a problem with your WhatsApp account that’s preventing you from using it. It can happen for a variety of reasons, including policy infractions and technical flaws.

Can I use WhatsApp on more than one device?

WhatsApp supports multi-device usage with some restrictions. You can use WhatsApp Web on a computer, but the primary account on your phone must be active.

Will my chats be lost if my account is suspended?

Your chats may be temporarily unavailable if your account is suspended. However, if you restore your account, you should be able to recover your conversation history.

How long will it take to fix this error?

The time it takes to resolve the error depends on the cause and the steps you take. Simple difficulties, such as network issues, can be rectified immediately, whereas account suspension may take longer.

Is it possible to appeal an account suspension?

Yes, you can appeal an account suspension by contacting WhatsApp support. Provide pertinent information, and they will walk you through the procedure.

Is it possible to use WhatsApp on a tablet?

WhatsApp is primarily built for smartphones, however with some workarounds, like as using WhatsApp Web in a browser, you can use it on a tablet.

How can I protect the safety of my WhatsApp account?

Enable two-step verification, go over your privacy settings, and avoid giving out your verification code or personal information to anyone.

Will reinstalling WhatsApp resolve the issue?

Some issues caused by corrupted app files or outdated versions can be resolved by reinstalling WhatsApp.

Can I use WhatsApp without a phone number?

For verification and communication, WhatsApp is linked to a phone number. To utilise the service, you must usually have a working phone number.


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